Refund & Return Policy

Refund & Return Policy – Nexis Light

We want you to be fully satisfied with your purchase.

30-Day Return Policy

You may request a return within 30 days of receiving your product.

To be eligible for a return:

  • The item must be unused

  • The item must be in its original packaging

  • Proof of purchase is required

How to Request a Return

To start a return, contact us at:
contact@nexislight.com

Our support team will provide instructions.

Refunds

Once your return is received and inspected:

  • Approved refunds will be processed within 5–10 business days

  • Refunds are issued to the original payment method

Shipping fees are non-refundable unless the item is defective.